Jenny Sheffield, LCSW Clinical Director


Jenny Sheffield is the Clinical Director of HighRoad Human Services. She has a Master’s Degree in Social Work from Eastern Washington University and is a Licensed Clinical Social Worker in the State of Idaho. Jenny has had the privilege of being a social worker for the past 18+ years. She has extensive experience working with people who have experienced trauma as well as those that may be going through the usual bumps in the road that many people face. She provides counseling services for children, adults, parents, caregivers, and families. Jenny is a Certified Circle of Security Parent Educator and utilizes a holistic, client-centered, attachment-based, trauma-informed approach.  

Jenny believes that each person who seeks counseling services is unique, brave, and possesses innumerable strengths. She believes in people and their ability to grow, change, and heal. Jenny focuses on the development of safety, trust, and connection within the therapeutic relationship as the foundation for healing work.  She supports others through the use of unconditional positive regard, authenticity, and a down to earth attitude.

Outside of work, Jenny enjoys spending time in the sun, cooking, reading, and  going on adventures with her family.

Sarah Hlebichuk, LCSW


Sarah earned her Bachelor of Science degree in Psychology with a Minor in Addictions Counseling at the University of Idaho in 2007, and her Master of Social Work degree from Eastern Washington University in 2009. Sarah is a Licensed Clinical Social Worker in the state of Idaho, and she has over 10 years of experience working in a clinical mental health setting with children and families. 

Sarah enjoys working with children, adolescents, and adults affected by relationship challenges, trauma/abuse, anxiety/depression, life transitions, academic/workplace stressors, involvement with the child welfare system, adoption or placement stressors, attachment issues, or grief/loss. 

Sarah utilizes a variety of trauma-informed, evidence-based, therapeutic approaches to provide individualized care to each client and family. In work with children and adolescents, Sarah utilizes play-based techniques to connect with clients at their appropriate developmental level.  Sarah is in the process of obtaining the Registered Play Therapist (RPT) credential through the Association for Play Therapy (anticipated Fall 2018). 

Sarah is also a Registered Circle of Security Parenting Facilitator, and she integrates attachment and connection needs into family and parenting work to strengthen the parent-child relationship. In clinical work with adults, Sarah utilizes Client-Centered and Humanistic approaches to support each client to release and grow from difficult experiences that may be impacting current relationships, future goals, and emotional well-being.  

Sarah is intentional about the client-centered therapeutic process, and values the importance of the supportive relationship between therapist and client. Her therapeutic style is grounded in recognizing the strengths of each client, and she believes strongly in resilience, hope, and healing for people of all ages and circumstances.  Sarah loves to PLAY and enjoys cooking, gardening, swimming, skiing, and exploring Idaho with her husband and two kids. 

Tracie Baker, LMSW


“We are hardwired to connect with others, it’s what gives purpose and meaning to our lives, and without it there is suffering.”— Brené Brown. 

Tracie has earned her Bachelor of Social Work from Lewis – Clark State College and her Master of Social Work from Boise State University. She holds her license in the state of Idaho and has been supporting youth and families within different professional roles for the past six years.

Tracie believes that through the building of trust, connection, and felt-safety in the therapeutic relationship difficult things can be unpacked. Tracie considers it a genuine privilege to come alongside adults and children, families, and couples in providing guidance, support, and holding safe space for them to process, explore, and problem-solve. Tracie prioritizes a strengths-based, compassionate, and respectful approach in meeting the client where they are in each session. 

Tracie welcomes clients of all ages; with experience in supporting young children, teens, and adults. Tracie employs a variety of trauma-informed, evidence-based, therapeutic approaches to provide individualized care including, but not limited to, Non-Direct Child Center Play Therapy Techniques, Client Centered Therapy, Cognitive Behavioral Therapy, Narrative Therapy, art therapy, workbook activities, skill building activities, art, therapeutic play, sensory processing activities, attachment building skills, parent psychoeducation, therapeutic activities, role playing, and/or any other appropriate technique in order to address concerns specifically related to client.

Tracie has diverse experience working with families in challenging and sometimes overwhelming circumstances; building relationship with all members of the family, providing guidance in effective communication, supporting problem-solving skills, and nurturing healthy connection. Tracie provides attachment-focused parenting psychoeducation drawing from several trauma and attachment informed parenting interventions. Tracie is a certified facilitator of Circle of Security Parenting and greatly values partnering with parents to gain personal awareness and increase parenting perspective in a respectful and empathetic approach. 

Cindy Freer, LMSW

Cindy has a Master's in Social Work from Boise State University. She has extensive experience working with children and families struck by trauma, including issues involving child abuse, addiction, divorce, legal concerns, and domestic violence. Cindy provides a nurturing, non-judgemental atmosphere and has the desire to build a trusting therapeutic relationship to foster growth and healing for clients. She joined the agency in 2017. In her spare time, Cindy enjoys soaking up the sun and kayaking.

Heather Johnson, LMSW


Heather Johnson graduated from Boise State University with her Masters in Social Work in 2016. She has experience working with foster and adopt parents, grief and loss, and family dynamics. Heather is a Trust Based Relational Interventional Practitioner, trained in Thearplay techniques and is currently working on becoming a registered Play Therapist. Heather has extensive training in complex trauma for individuals and families.

Heather loves being outdoors. She enjoys camping, kayaking and being on the lake. She grew up in North Idaho and couldn’t imagine being anywhere else.

Megan Benson, Office Manger

Megan has worked as an administrator in the mental health field for over ten years.  She will be your first point of contact for scheduling. In her time away from the desk, Megan enjoys baking, watching sports and going to antique stores with her husband.


Lisa Richards Evans, Agency Owner

Lisa has a BA from Cal State Fresno in Communicative Disorders/Education of the Deaf. She has been the Targeted Service Coordination Program Manager since 2000. Lisa enjoys gardening, cooking, going to the beach and spending time with her grandchildren.

Jamie Jonz

Jamie has worked with developmentally disabled adults for several years. She has worked at our agency in the past and has just recently rejoined our team. 

Jessica Newby, BS

Jessica has a BS in Criminal Justice from ITT Tech. She found her passion working with developmentally disabled adults and has worked in the field for over 7 years. She has been a Targeted Service Coordinator since 2014.  Jessica is a farm girl at heart and loves raising goats and living the farm life!

Heather Welburn, MA

Heather has her Masters in Education from Boise State University. She has worked with the developmentally disabled since 1998 as a teacher and now as a Targeted Service Coordinator. Heather enjoys bike riding, yoga , snowboarding and spending time outdoors.

Cheri Hermes

Cheri has a BS in Psychology from Trinity Christian College. She has worked for the Salvation Army as a substance abuse counselor and the Director of Outpatient Services. She is currently working as a Case Manager/Targeted Service Coordinator. Cheri enjoys running, hiking and spending time with her puppies.

Jennifer Epley, BA

Jennifer has a BA in Psychology from Cal State Fullerton. She worked with children with developmental disabilities for three years before accepting the job as Case Manager/Targeted Service Coordinator.  She enjoys hiking, camping and fishing with her family.