Lindsay graduated from Eastern Washington University with a Master of Science degree in Applied Developmental Psychology with a Mental Health Counseling Emphasis. Lindsay is the Clinical Director and while she does not see clients, she does provide clinical supervision to our team of wonderful therapists. She has worked in community mental health and residential settings and has experience working with children, adolescents, adults, and groups. Lindsay has specific training in Dialectical Behavior Therapy (DBT) and Eye Movement Desensitization and Reprocessing (EMDR). When she is out of the office, Lindsay enjoys spending time with her family, especially outdoors. Lindsay enjoys hiking, skiing, kayaking, going out with family to hunt and fish, and spending time in the sun.
Megan has worked as an administrator in the mental health field for over eighteen years. She will be your first point of contact for starting therapy services with the agency. In her time away from the desk, Megan enjoys baking, watching sports, especially the Spokane Chiefs, and going to antique stores with her husband.
Katie graduated from Eastern Washington University with her masters in social work. She had an emphasis in aging and palliative care. Katie has training in Cabrini Ministry. She had previously worked as a psychiatric social worker in a nursing home. Away from work, Katie enjoy spending time with her family. She enjoys gardening, crafts and walking her dog. Katie is also currently learning Spanish.
Theresa graduated from Boise State University with a master's degree in social work. Theresa has worked in multiple community settings, including mental health, home health, assisted living, and hospice. She has worked closely with trauma survivors, teens, adults of all ages, and has a wealth of knowledge in grief, anticipatory grief, depression, anxiety, anger management, dementia, caregiver burnout and support.
Theresa’s approach to therapy is with empathy and a client centered approach. She believes clients are the expert in their lives, while she provides guidance and support. In a safe and comfortable environment, clients are able to explore their feelings and emotions at their pace, while developing skills to navigate life’s challenges.
Theresa is a mother of three grown children, and while out of the office, she enjoys hiking, camping, crafting, DIY projects, and spending time with her family. Theresa is also an animal lover, and enjoys spending time with her dogs, cats, chickens and rabbits, and plans on adding goats to the family soon. TELE-HEALTH ONLY
Elizabeth graduated from Utah State University with her degree in Theater and Fine Art. She earned her Master's Degree in Clinical Mental Health Counseling at Liberty University. Elizabeth has additional training in DBT and EMDR, which helps her to teach her clients specific skills they can use in daily life to improve their mental health. Liz's clients share that they feel supported in their sessions and cite Elizabeth's care and willingness to advocate for her clients as reasons they have succeeded. In her spare time, Elizabeth enjoys art, writing and spending time with her family.
Melanie is a dual-trained clinician whose work bridges the creative, embodied, and relational dimensions of healing. She holds a BA in Music Performance (Voice) from Fresno Pacific University, a Master of Occupational Therapy from Loma Linda University, and an MA in Clinical Mental Health Counseling from Liberty University. This diverse academic foundation informs her integrative approach to therapy - where expressive arts, developmental attunement, and trauma-informed care converge.
As an experienced pediatric therapist, Melanie specializes in supporting children, adolescents, young adults, women, and families holistically. Her clinical work draws from attachment-based modalities, directive and non-directive play therapy techniques, Narrative Therapy, Sand Tray Therapy, psycho-education, mindfulness, relaxation techniques, and CBT. She also empowers parents through regular parent coaching and consultation. Her practice is client-centered, solution-focused, and rooted in the belief that healing unfolds through safe relationship, creative expression, and spiritual depth.
Melanie is knowledgable in the area of ADHD, Autism, Oppositional Defiant Disorder, Sensory Processing challenges, sleep and behavioral concerns, growth mindset, executive functioning, social skills, self-esteem, anxiety, depression, grief, and trauma. She also offers Christian-based counseling services to those seeking spiritual formation alongside emotional growth.
Outside the therapy room, Melanie is a mother to six beautiful children (four boys and two girls), wife to a military veteran, and finds joy in music, creative arts, nature, baking, home design/ renovation, and appreciates all things uniquely vintage.
"My hope is that when you leave the counseling room, you feel empowered, seen, and heard - equipped with confidence and the tools to live your life to the fullest. Through compassionate, attentive, client-centered care, we'll journey together toward discovery, growth, and transformation."
Therapy should be a space for connection, warmth, and meaningful exploration. My goal is to help you feel whole, purposeful, and empowered. I take a lighthearted, relatable approach that fosters trust and openness, ensuring each session feels engaging and supportive. Rather than adhering to a singular therapeutic approach, I tailor my methods to your needs, combining my expertise with your feedback to custom-design a therapy experience just for you. Psychological symptoms and challenges are unique to each person, and I am deeply attuned to what is happening for you and between us from moment to moment in our sessions and am focused on you having new and generative experiences, not just developing new understandings. My priority is to help you have transformative and generative moments—not just gain new understandings, but truly embody meaningful change.
I am a lifelong learner, always expanding my understanding—whether through completing my doctoral studies, gaining innovative skills in the mental health field, or gleaning wisdom from the rich life experiences of others. Every journey offers lessons in compassion and deeper connection. I love my family, community, and spending time in nature, which helps me stay grounded and present.
My Approach
I work with individuals, couples, and families to address challenges while also exploring identity, life transitions, and relationships. Therapy is not just about healing—it’s about unlocking potential, deepening self-awareness, and cultivating fulfillment.
Caroline M. Becnel, LMSW, earned her Master of Social Work from Southern University at New Orleans and a Bachelor of Science in Psychology from the University of New Orleans. Over the past decade, she has worked with diverse populations across Louisiana, Mississippi, California, and Idaho in both clinical and community settings.
Caroline believes that healing happens through connection, trust, and feeling truly understood. Her approach combines practical tools from CBT and DBT with a person-centered style that honors each client’s voice and pace. She takes into account the whole person—past experiences, relationships, and environment—and works from a trauma-informed lens when appropriate.
Outside of her office, Caroline finds joy and fulfillment in artistic endeavors, music, reading, vintage collecting, and crafting. She values creativity as a powerful means of expression and personal growth. Additionally, she enjoys time spent with her family, friends, and pets, understanding the vital role of connection and balance in overall well-being.
Lisa has a BA from Cal State Fresno in Communicative Disorders/Education of the Deaf. At HighRoad, Lisa provides oversight and support to our team. Lisa is a wonderful advocate for our clients as well as our team of staff members. Outside of the office, Lisa enjoys gardening, cooking, going to the beach and spending time with her grandchildren.
Jessica has a BS in Criminal Justice from ITT Tech. She found her passion working with developmentally disabled adults and has worked in the field for over 15 years. She has been a Targeted Service Coordinator since 2014 and is currently the Supervisor of the Targeted Service Coordination Team. Jessica is a farm girl at heart and loves raising goats and living the farm life
We have a wonderful team of hard-working and dedicated TSCs:
Cheri Hermes
Emily Brock
Jodi Hall
Megan Cykon
Robert Harmelink
Stephanie Taylor
Heather Marver
Melissa Owen
Stephanie Roberts
Anger Management group starting in October. Call for more info