Jenny Sheffield is the Clinical Director of HighRoad Human Services. She has a Master’s Degree in Social Work from Eastern Washington University and is a Licensed Clinical Social Worker in the State of Idaho. Jenny has had the privilege of being a social worker for the past 18+ years. She has extensive experience working with people who have experienced trauma as well as those that may be going through the usual bumps in the road that many people face. She provides counseling services for children, adults, parents, caregivers, and families. Jenny is a Certified Circle of Security Parent Educator and utilizes a holistic, client-centered, attachment-based, trauma-informed approach.
Jenny believes that each person who seeks counseling services is unique, brave, and possesses innumerable strengths. She believes in people and their ability to grow, change, and heal. Jenny focuses on the development of safety, trust, and connection within the therapeutic relationship as the foundation for healing work. She supports others through the use of unconditional positive regard, authenticity, and a down to earth attitude.
Outside of work, Jenny enjoys spending time in the sun, cooking, reading, and going on adventures with her family.
Megan has worked as an administrator in the mental health field for over eleven years. She will be your first point of contact for starting therapy services with the agency. In her time away from the desk, Megan enjoys baking, watching sports and going to antique stores with her husband.
Tracie has earned her Bachelor of Social Work from Lewis – Clark State College and her Master of Social Work from Boise State University.
Tracie believes that through the building of trust, connection, and felt-safety in the therapeutic relationship difficult work can be done. Tracie considers it a genuine privilege to come alongside adults and children, families, and couples in providing guidance, support, and holding safe space for them to process, explore, and problem-solve. Tracie prioritizes a strengths-based, compassionate, and respectful approach in meeting the client where they are in each session. Tracie welcomes clients of all ages.
Tracie has diverse experience working with families in challenging and sometimes overwhelming circumstances; building relationship with all members of the family, providing guidance in effective communication, supporting problem-solving skills, and nurturing healthy connection. Tracie provides attachment-focused parenting psychoeducation drawing from several trauma and attachment informed parenting interventions. Tracie is a certified facilitator of Circle of Security Parenting and greatly values partnering with parents to gain personal awareness and increase parenting perspective in a respectful and empathetic approach.
Cindy has a Master's in Social Work from Boise State University. She has extensive experience working with children and families struck by trauma, including issues involving child abuse, addiction, divorce, legal concerns, and domestic violence. She is a certified practitioner is Eye Movement and Desensitization and Reprocessing (EMDR) . Cindy provides a nurturing, non-judgemental atmosphere and has the desire to build a trusting therapeutic relationship to foster growth and healing for clients. She joined the agency in 2017. In her spare time, Cindy enjoys soaking up the sun and kayaking.
Heather Johnson graduated from Boise State University with her Masters in Social Work in 2016. She has experience working with foster and adopt parents, grief and loss, and family dynamics. Heather is a Trust Based Relational Interventional Practitioner (TBRI), trained in Theraplay techniques and is currently working on becoming a registered Play Therapist. She is also a trained in Eye Movement and Desensitization and Reprocessing (EMDR) . Heather has extensive training in complex trauma for individuals and families.
Heather loves being outdoors. She enjoys camping, kayaking and being on the lake. She grew up in North Idaho and couldn’t imagine being anywhere else.
Tabitha Day has a Master's Degree in Social Work from Boise State University. She has worked as a developmental specialist at TESH and case manager with the Idaho Department of Health and Welfare. She is excited to be part of the therapy team. In her spare time, she enjoys camping, movies, music and spending time with friends, family and her puppies.
Lisa has a BA from Cal State Fresno in Communicative Disorders/Education of the Deaf. Lisa enjoys gardening, cooking, going to the beach and spending time with her grandchildren.
Jessica has a BS in Criminal Justice from ITT Tech. She found her passion working with developmentally disabled adults and has worked in the field for over 8 years. She has been a Targeted Service Coordinator since 2014 and recently was promoted to Supervisor of the Targeted Service Coordination Team. Jessica is a farm girl at heart and loves raising goats and living the farm life
Mandy has her BS in Pyschology from Lewis-Clark College. She has worked with developmentally disabled adults and children for the past 19 years. She has worked as a TSC and also worked with residential habilitation, developmental therapy and after school programs. Mandy is also a certified adult and child CPR/First Aid Instructor. She just joined the TSC team at HighRoad Human Services.
Heather has her Masters in Education from Boise State University. She has worked with the developmentally disabled since 1998 as a teacher and now as a Targeted Service Coordinator. Heather enjoys bike riding, yoga , snowboarding and spending time outdoors.
Cheri has a BA in Psychology from Trinity Christian College. She has worked for the Salvation Army as a substance abuse counselor and the Director of Outpatient Services. She is currently working as a Case Manager/Targeted Service Coordinator. Cheri enjoys running, hiking and spending time with her puppies.
Jennifer has a BA in Psychology from Cal State Fullerton. She worked with children with developmental disabilities for three years before accepting the job as Case Manager/Targeted Service Coordinator. She enjoys hiking, camping and fishing with her family.
Bryan Dieffenbach is a Qualified Intellectual Professional who recently worked at a Residential Habilitation Agency as a Program Manager for 2 years. He has also worked as a Community Based Rehabilitation Service Provider. Prior to that, he worked as a Direct Support Professional for several different ResHab agencies in the North Idaho area. Bryan graduated from the University of North Texas in 2013 with a Bachelor's Degree in Integrative Studies. Bryan is originally from Sandpoint, ID and enjoys all of the outdoor recreational activities that North Idaho has to offer. He also enjoys Ice Hockey, Snowboarding, Football, Pokemon, and Music. Bryan is passionate about helping others reach their full potential and connecting resources together in the community to help people reach their goals.